Terms, refunds and privacy

Last updated 1 October 2026

Who you're buying from

The store at routeddata.com is run by Ninefifo LLC, a Florida company, and payments appear on your statement under that name. Questions about an order: reply to your receipt e-mail, or use the request form on any product page.

What you're buying

Pilots and setups: we set the product up under your brand. Paid once.
Source licences: the white-labelled source code under your brand, with its verification report, under the licence that ships with it (summary below). Paid once.
Hosted plans: we run it for you. Billed weekly until you cancel.
The kata pack: a digital download. Paid once.
Custom apps: the fixed scope, rights and price in the quote you accepted.
Genesis early access: software access for businesses only, a prototype with sample data. It is not a consumer service and is not licensed to recover funds or offer credit repair.

Prices and payment

Prices are in US dollars. Card payments go through Stripe's own checkout page; we never see or store your card. Limited-time and referral offers apply to one-time items only, are not combined with other discounts, and end when their countdown ends. Quotes are valid for the days they state.

Delivery

The kata pack: a private download on your order page as soon as your payment is confirmed.
Source licences: private delivery to your e-mail, never a public link, within 5 business days of payment.
Pilots, setups and custom apps: on the timeline in your order or quote.

Refunds

Kata pack: a full refund within 14 days, no questions.
Pilots and setups: a full refund before work starts; after that, a refund of the part not yet done.
Source licences: a full refund until the source is delivered. After delivery, a refund only if it doesn't build as its verification report says and we can't fix that within 30 days. Delivered source can't be returned.
Hosted plans: cancel any time from your billing page. The current week isn't refunded, and nothing more is charged.
Custom apps: as your quote states; otherwise a refund of work not yet done.
Genesis early access: a full refund within 14 days of your access starting.

To ask for a refund, reply to your receipt e-mail. Refunds go back to the card you paid with, usually within 5–10 business days. Please contact us before disputing a charge with your bank; we will sort it out.

The licence, in short

A source licence lets you use, change and build the software and ship apps under your own brand, for one brand per licence. You may not publish, sell or give away the source itself; your employees and contractors may use it under confidentiality. You own your brand and your changes, not the underlying source. Support and updates are as your tier states. The software is provided as is, without warranty, to the extent the law allows. The full licence ships with the source and governs if anything here differs. Resale and white-label rights for custom apps are as your quote states.

Privacy

We keep what an order needs: your e-mail, your business and brand details, what you ordered and its status. Stripe processes your payment under its own privacy policy, and our pages are delivered through Cloudflare. An order stores only a one-way hash of your network address (to limit abuse), not the address itself; like most sites, our web server also keeps ordinary access logs (address, page, time) for up to a year. We don't sell or share your details, and we don't use advertising trackers. Order records are kept for 6 years for tax purposes. Ask us to see or delete your details by replying to your receipt e-mail.

Changes and law

We may update these terms; the version on the day you paid applies to that order. These terms are governed by the laws of Florida, USA.